• Free standard shipping over $500*

    Spend over $500 and your products ship for free. Click below to see details of our other delivery options, including express shipping

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  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

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    • Contact

    • Match!

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  • Autoship

    Automate your future orders, we'll do the rest!

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    • Schedule

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  • Click & Collect

    Browse and select online, then collect in store!

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  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

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PETstock Rewards - Terms and Conditions

  • Membership

    'PETstock' means PETstock NZ Limited 5721473 and includes where appropriate PETstock's employees, agents, and contractors, officers and related bodies corporate (as that term is defined in the Companies Act 1993.

    'Members' means the members of PETstock Rewards and 'Member' means a person who has applied for membership and whose application has been accepted by PETstock.

    ‘PETstock Dollars’ refers to the amount of loyalty dollars earned with each Member transaction that are automatically accrued to the Member’s account.

    ‘PETstock Brand Cash’ refers to the amount of brand loyalty dollars earned with each Member transaction on participating brands, that are automatically accrued to the Member’s account.

    An applicant may apply to be a PETstock Rewards Member by signing up:

    Membership is only available to individuals. Trusts, partnerships, joint ventures, associations, corporations or any other body corporate cannot apply.

    PETstock may accept or refuse an application for membership in its absolute discretion. If an applicant does not provide the necessary information on the Application Form, that applicant may not be eligible to participate in PETstock Rewards.

    Membership rights are determined by PETstock from time to time and may include discounts for products purchased at PETstock stores.

    Discounts only apply to the member noted on the application form and may not be used in conjunction or combination with any other offer or promotion. Member discounts are not available on goods at 'sale' or 'special' prices.

    It is the responsibility of the Member to maintain a valid postal address, email address and mobile phone number with PETstock to continue to receive Member benefits.

    Participation

    PETstock Dollars

    PETstock Brand Cash

    VET Frequent Buyer Program

    PETstock Rewards Members are eligible for one free bag of Royal Canin Prescription Diet after ten (10) bags are purchased. The ten bags must be of the same size and variety.

    Customers must be a PETstock Rewards Member to qualify for the Frequent Buyer Program. Bag purchase amounts will be calculated automatically at the store register.

    Once ten bags have been purchased, the Frequent Buyer Voucher will be issued to Members for redemption. Redeemed bags must only be for the same variety in the same size grouping. It is the Members' responsibility to ensure that their details are kept up to date with their store, in order to receive updates regarding the Frequent Buyers program.

    Frequent Buyers Vouchers are not transferable or redeemable for cash. Redemptions cannot be altered or swapped for another product. Members must present their Frequent Buyer Voucher in store to redeem their free product.

    Frequent Buyer Vouchers must be redeemed within four months of issue.

    Member Reward Dollars are not accrued with the free product redemption.

    Please note that bonus bag sizes are not eligible for accrual.

    PETstock reserves the right to cancel, modify or restrict the Frequent Buyer Program or aspects of the Program at any time with or without notice.

    Royal Canin Veterinary Diet Dental Frequent Buyer

    PETstock Rewards Members are eligible to participate in the Royal Canin Veterinary Diet Dental Frequent Buyer program once they have undertaken a dental procedure with PETstock Vet.

    Participants will then be eligible for one free bag of Royal Canin Veterinary Diet Dental food after five (5) bags are purchased post procedure. The five bags must be of the same size and variety.

    Customers must be a PETstock Rewards Member to qualify for the Frequent Buyer Program.

    Once five bags have been purchased, the Frequent Buyer Voucher will be issued to Members for redemption via email or SMS. Redeemed bags must only be for the same variety in the same size grouping. It is the Members' responsibility to ensure that their details are kept up to date with their store, in order to receive updates regarding the Frequent Buyers program.

    Frequent Buyers Vouchers are not transferable or redeemable for cash. Redemptions cannot be altered or swapped for another product. Members must present their Frequent Buyer Voucher in store to redeem their free product. Frequent Buyer Vouchers must be redeemed within four months of issue.

    Member Reward Dollars are not accrued with the free product redemption.

    The Royal Canin Veterinary Diet Dental Frequent Buyer program can not be used in conjunction with ay other offer.

    PETstock reserves the right to cancel, modify or restrict the Frequent Buyer Program or aspects of the Program at any time with or without notice.

    Changes and Termination

    General

    Privacy Statement

    Third Party Information

    Frequently Asked Questions

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