Pet.co.nz has merged with Petstock
So you and your pet get even more Care, Expertise and Value.
*From the 10th of June.
So, what does this mean for you?
No Hassle Transition
Your Autoship schedule, preferences, and payment details have automatically been transferred to Petstock as of 24th of August 2024, so you don't have to lift a finger.
The Same Delivery Options and Service
Petstock.co.nz uses the same delivery providers as Pet.co.nz so there will be no change to how you receive your Autoship.
The Same or Lower Prices on Your Autoship
We guarantee you will receive the same product at the same price or even lower, thanks to our recent Price Drop campaign.
Petstock Stores
Visit us at one of our 17 convenient store locations across New Zealand and chat with our friendly team to get expert advice on everything pet-related.
Services
Take advantage of Petstock’s wide range of services, from grooming, DIY Wash and puppy school to vet care.
Collect Everyday Rewards Points
Every order, including Autoship, earns Everyday Rewards points through our Petstock Rewards loyalty program†.Simply link both accounts to start collecting.
FAQs
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You merged Pet.co.nz into Petstock? Why?
With both company's part of the Petstock Group, we’ve recognised that to deliver you even more value, more service and the best shopping experience we possibly can, we need to merge the brands into one, which will be Petstock moving forward. -
What does this mean for my existing Autoship?
You won’t need to lift a finger! Your Autoship schedule, preferences and payment details will automatically transfer over to Petstock, and your orders will continue to be delivered as they always have. -
Will my order cost me more now?
Absolutely not! In fact, your Petstock prices will remain the same or be even lower than those on Pet.co.nz thanks to our recent Price Drop campaign. -
Can I collect Everyday Rewards at Petstock too?
We’re excited to say you will now collect Everyday Rewards points on all your orders at Petstock including Autoship orders. Simply link your Everyday Rewards account to your Petstock Rewards account either online or in-store, and start collecting points on your product purchases today!* -
When did the merger happen?
It begun last year and has been finalised as of June 10th 2025 -
Will my delivery times change?
Petstock uses the same delivery provider as Pet.co.nz so your delivery times won’t change. -
Can I still get free shipping on orders?
Yes, free shipping will still apply to all Active Autoship orders over $59 and all non-Autoship orders over $75. -
How many stores does Petstock have and where are they located?
The Petstock network of stores is growing all the time, and we currently have 17 stores across New Zealand. You can find your nearest store here. We’d love to see you in-store where you can chat with our friendly team for expert advice or use our wide range of services including DIY Dog Wash, Grooming Salons or Puppy School classes. We even have a Petstock Vet co-located in our Constellation Drive store in Rosedale. -
What is the Petstock Foundation?
The Petstock Foundation is Petstock’s very own charity that exists to help pets improve people’s lives and strengthen this rewarding bond, empowering a better future for both pets and people. 100% of donations to the Petstock Foundation are donated to charities who share our values such as Pet Refuge and Riding for the Disabled, making a positive impact today, and leading change for a better future. -
Who can I contact if I have further questions?
If you have any further questions or need further assistance, please do not hesitate to contact our Customer Service team here. For more information on how Pet.co.nz and Petstock handle personal information, please visit the Petstock NZ Privacy Policy.
†You can collect 1 point for every $1 spent in-store & online at Petstock when you link your Everyday Rewards card with your Petstock Rewards account. Exclusions apply and include services, gift cards, adoption fees, gas bottle sales and refills, freight, and business trade account purchases. You will not collect Everyday Rewards points on any of these exclusions. Everyday Rewards points can take up to 14 business days from the date of purchase to be loaded onto your Everyday Rewards Card. In addition to the Petstock Terms and Conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions https://www.everydayrewards.co.nz/terms-and-conditions