Latest COVID-19 update: 24th January 2022 COVID-19 update: 24.1.22
  • Free standard shipping over $39*

    Spend over $39 and your products ship for free. Click below to see details of our other delivery options, including express shipping

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  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

    • Record

    • Contact

    • Match!

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  • Autoship

    Automate your future orders, we'll do the rest!

    • Browse

    • Schedule

    • Relax

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  • Click & Collect

    Browse and select online, then collect in store!

    • Browse

    • Select

    • Collect

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  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

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Shipping & Delivery

Standard Shipping

How long will standard shipping take?

Your order is expected to be delivered next working day for all North Island addresses and two working days for all South Island addresses.

^Delivery times may vary depending on location, carrier and public holidays.

How much does shipping cost

Shipping of orders under $39 are calculated at checkout based on the delivery location New Zealand wide.

We don’t charge for standard shipping on orders over $39.

You may be charged for shipping if your delivery address is not within a major metropolitan region. Free shipping may not be valid with other discounts or offers and excludes gift cards and large items such as kennels, fish tanks and cat scratchers. If your order doesn't qualify for free standard shipping, the cost of shipping with be calculated at checkout. Gift cards are shipped at a flat rate of $4.95 when purchased separately.

Signature Required - $2.00 per shipment

Usually our courier drivers will leave the packages at your door step or somewhere secure that you have suggested in the checkout process.

Saturday Delivery - $8.40 per shipment

If you order from before 3pm Friday we give you the option to get it delivered that Saturday. This option is not available in all areas