• Free standard shipping over $500*

    Spend over $500 and your products ship for free. Click below to see details of our other delivery options, including express shipping

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  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

    • Record

    • Contact

    • Match!

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  • Autoship

    Automate your future orders, we'll do the rest!

    • Browse

    • Schedule

    • Relax

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  • Click & Collect

    Browse and select online, then collect in store!

    • Browse

    • Select

    • Collect

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  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

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Promotion Terms and Conditions

  • Instagram Share & Win Competition

    1. The PETstock “Instagram Share and Win Competition” is open to New Zealand residents only aged 18 years and over excluding employees of PETstock and their families, or any other organisation linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.
    2. To enter, entrants must post a photo to Instagram and tag PETstock by using #petstocknz
    3. There is no limit of entries per person for the duration of the Promotion. Multiple entries of the same image or “spamming” of the same image may be excluded from the Promotion at the Promotor’s discretion.
    4. Total Promotional period begins at 2am NZST on Wednesday 10th April 2019 and closes at 11:59pm NZST Thursday 31st October 2019.
    5. Winners will be selected based on a set judging criteria at the end of each calendar month during the total promotional period.
    6. PETstock’s decision is final and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize.
    7. Entering via Instagram will require users to post a photo to Instagram of their pet. Users must have a public profile to be eligible to enter.
    8. The winners will be selected based on creativity, originality, cuteness and PETstock relevance.
    9. There are 1x $50 PETstock Gift Cards to be won for each calendar month during the total promotional period.
    10. The winners will be contacted after the promotional period and will be notified via Instagram direct message within 5 days of the end of the calendar month their entry was received during the promotional period. Arrangements will be made for the prize to be posted to the winners.
    11. If for any reason a winner does not respond with complete contact details to redeem their prize within 5 days following the Promotors direct message the prize will be forfeited and awarded to another entrant.
    12. All entries become and remain the property of the Promoter, Sponsor and agencies associated with this promotion and the Promoter and Sponsor may use the entrants name, story and photographs for any commercial purpose, including future promotional marketing and publicity purposes and including ongoing public viewing on PETstock channels.
    13. PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
    14. The promoter is PETstock New Zealand Pty Ltd (NZBN9429041792063) of 9 Rose Road, Ponsonby, NZ, 1021.
    15. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
    16. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
    17. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
    18. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    19. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
    20. Entry in the Promotion is dependent on entrants following and acting in accordance with the Instagram Rules, which can be found at http://instagram.com/about/legal/terms. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Entrants understand that they are providing their information to the Promoter and not to Instagram. Any questions, comments or complaints about this Promotion must be directed to the Promoter and not to Instagram.
    21. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    22. Please click here for details of PETstock’s Privacy Policy
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