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Promotion Terms and Conditions

  • PETstock’s Pet Santa Photos Competition

    NZ Winners: Sarah Torrice, Max Sheng, Justine Clauzel, Carl Holt, Skater Stone

    1. Promoter - PETstock Pty Ltd
    2. Competition Period – 9am NZDT Saturday 23rd November – 5pm NZDT Monday 25th November
    3. Who can enter? – New Zealand residents. Persons aged 18 or over.
    4. Who can't enter? - Directors, officers, management and employees (and their immediate families) of the Promoter
    5. Prizes - There are 5 x $50 PETstock gift cards to be won. Total prize pool $250.
    6. How to enter - To enter, entrants must attend the PETstock event ‘Pet Santa Photos’ held on Saturday the 23rd November 2019. Customers must book a time with their local participating store to have their pet’s photo taken with Santa and take the photo on their own camera or phone. If they do not have a suitable camera or phone, the store will be able to take the photo on their behalf. The customer will then need to upload these photos as outlined below to be considered in this competition.
      Entrants enter via Facebook will be required to find our competition post and post their entry photo in the comments. Entrants entering via Instagram will be required to use the hashtag #petstocknz when uploading their photo, this will automatically upload the photo in the competition.
      Instagram profile must be public to enter.
      A maximum of 1 entry per promotion period per person will be accepted.
    7. Winners selection - Winners will be selected based on a set judging criteria following the promotion period by 5pm Friday 29th November 2019. PETstock’s decision is final and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize. The winners will be selected based on the angle of the photo taken, their pet’s ability to interact with Santa, the happiness of the pet and other requirements based on the judge’s criteria.
    8. When will winners be contacted? The winners will be contacted by comment or direct message following the promotional period by 5pm NZDT Monday 2nd December. Arrangements will be made for the prize to be posted to the winners’ nominated postal address.
    9. Seven (7) days notice must be given for any cancellation.
    10. Terms - The Promoter accepts no responsibility for photos taken by staff members of the store or the rescue group. Receiving of these images is the responsibility of the individual and PETstock will accept no responsibility to lost, stolen, incomplete or delayed images, or for the quality of the images taken.
      The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
      The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
      The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
      If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
      The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
      The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
      The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
      Please click here for details of PETstock’s privacy policy

    Instagram Competition - Win a Whimzees Prize Pack


    1. These terms and conditions relate to the @petstock_nz and @whimzeesnz Instagram competition (“Promotion”). Information on how to enter and prizes forms part of, and entry into the Promotion is deemed to be acceptance of, these terms and conditions.
    2. The promoter is PETstock PTY LTD, acting through the @petstock_nz Instagram account (“Promoter”).
    3. The Promotion commences at 12pm 4th October 2019 NZDT and commences at 11:59pm 18th October, 2019 NZDT (“Promotional Period”). Entries received outside of the Promotional Period will not be accepted.
    Conditions of Entry:
    1. To enter the competition, you must be following @petstock_nz and @whimzeesnz on Instagram during a Promotional Period comment tagging a friend you would most like to share the prize with and why, in 25 words or less.
    2. You may enter as many times as you like.
    3. Open to New Zealand Residents only.
    4. Not open to PETstock or Naturally Pet employees.
    1. By entering the Promotion you will have the chance to win 1x Whimzees prize pack for you and 1x Whimzees prize pack for your tagged friend.
    2. Each prize pack is valued by Whimzees at $109
    3. Each prize pack will contain the following; Veggie Sausage L 7 pack value bag x2. Toothbrush L 6 pack value bag x1. Toothbrush M 2 pack flow wrap x3. Hedgehog L single flow wrap x2.
    4. In addition to complying with these terms, you must comply with any additional instructions stated by the Promoter on Instagram. You must also comply with any terms of use relating to the Instagram profile. The Promotion is in no way sponsored, endorsed, administered by, or the responsibility of, Instagram.
    5. All entries are deemed to be received at the time of the receipt into the Promotion database and not at the time of transmission by you.
    Draw and Winner Notification
    1. The winners will be selected at the sole discretion of the Promoter based on their entry. The winners will be notified on Instagram via comment on the original competition post. The winner is expected to make contact with the Promoter to arrange delivery of the prize. If the winner has not responded within five days another draw will take place the next business day under the same terms as the original draw.
    2. Winners will be announced within 7 days following the promotion
    3. The Promoter's decision is final, and no correspondence will be entered into.
    4. Prizes will be awarded to the person controlling the Instagram account which posts the winning comment
    General Terms
    1. The Promoter reserves the right to change these terms and conditions without prior notice.
    2. Prizes cannot be varied and are not transferable or redeemable for cash. In the event that a winner does not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winner.
    3. If the winner is not able to be contacted within a reasonable time period following the draw, that winner shall forfeit the prize and the Promoter may choose to draw another winner, and so on until a winner is contacted to accept the prize.
    4. Unless expressly stated in these terms and conditions, all other expenses become the responsibility of the winner.
    5. The Promoter reserves the right to request the winner to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity. In the event that such proof is not provided by the winner or is not suitable to PETstock, then that winner shall forfeit their rights to any prizes.
    6. The Promoter reserves the right to verify the validity of entries and to disqualify any entry (including the winning entry) which, in the Promoter’s opinion includes objectionable content, profanity or potentially insulting, inflammatory or defamatory statements.
    7. The Promoter may disqualify any entry or individual (including any prize winner) who tampers with the entry process, submits an entry not in accordance with the terms and conditions, breaches these terms and conditions, or who has, in the opinion of the Promoter, engaged in conduct which is unlawful, improper, fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promoter or Promotion.
    8. The Promoter is not responsible for any problems or technical malfunction of any web site, telephone network or lines, computer systems, servers, providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof.
    9. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of entries.
    10. If for any reason the Promotion is not capable of running as planned for reasons including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter reserves the right in its sole discretion to cancel, suspend or modify the Promotion.
    11. The Promoter takes no responsibility for lost, damaged, misdirected, late or illegible entries or any entries that for whatever reason, are not received by the Promoter or are incomplete.
    12. To the maximum extent permitted by law, the Promoter and its related companies shall not be liable for any loss, damage, or personal injury whatsoever by or to any person in connection with the Promotion or with winning or benefiting from a prize.
    13. All entries become the property of the Promoter. The Promoter needs to collect personal information from entrants in order to conduct the Promotion – without this personal information, the Promoter may not be able to provide you with entry into the Promotion.
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