Latest COVID-19 update: 24th January 2022 COVID-19 update: 24.1.22
  • Free standard shipping over $39*

    Spend over $39 and your products ship for free. Click below to see details of our other delivery options, including express shipping

    Read More
  • Smart Price Guarantee

    Find a deal on an indentical item, let us know, and we'll match it.

    • Record

    • Contact

    • Match!

    Read More
  • Autoship

    Automate your future orders, we'll do the rest!

    • Browse

    • Schedule

    • Relax

    Read More
  • Click & Collect

    Browse and select online, then collect in store!

    • Browse

    • Select

    • Collect

    Read More
  • Earn Rewards

    Earn rewards everytime you shop.

    • 15% Brand Cash Back

    • PETstock Dollars

    Read More

Promotion Terms and Conditions

  • Royal Canin & PETstock Voucher Competition 2022

    Promoter

    Royal Canin New Zealand Pty Ltd, Building 14, 666 Great South Road, Ellerslie, Auckland 1051.

    Competition Period

    New Zealand: 12.01am (NZST) 01/05/2022 to 11.59pm (NZST) on 31/07/2022.

    Who can enter?

    Only New Zealand residents who:

    1. are aged 18 or over; and
    2. are/become a member of the PETstock Rewards program and have a valid phone number and email address associated with their membership.

    See www.petstock.co.nz/rewards for membership details.

    Membership of the PETstock Rewards Program (and, consequently, participation in this competition) is subject to the terms and conditions which apply to the PETstock Rewards Program available at www.petstock.co.nz/rewards,as amended from time to time.

    Who can't enter?

    Directors, officers, management and employees (and their immediate families) of:

    1. the Promoter; and
    2. the agencies, companies or participating premises associated with this competition.

    Where will the competition run?

    The competition will run in participating PETstock outlets which are displaying promotional material (Outlet) across New Zealand, including the PETstock online store at www.petstock.co.nz (Website).

    Qualifying Purchase

    Purchase 4 boxes or 48 pouches of the below participating ROYAL CANIN ® products to make a Qualifying Purchase:

    • Kitten in Gravy;
    • Kitten in Jelly;
    • Sensory Wet Smell Jelly;
    • Sensory Wet Taste Jelly;
    • Sensory Wet Feel Jelly;
    • Sensory Wet Smell Gravy;
    • Sensory Wet Taste Gravy;
    • Sensory Wet Feel Gravy;
    • Instinctive in Gravy Adult;
    • Instinctive In Jelly Adult;
    • Instinctive in Loaf Adult; 
    • Instinctive +7 in Gravy;
    • Intense Beauty in Gravy;
    • Intense Beauty in Jelly;
    • Ultra-Light in Gravy;
    • Ultra-Light in Jelly;
    • Digestive Sensitive;
    • Ageing +12 in Gravy;
    • Ageing +12 in Jelly;
    • Hairball Care in Gravy;
    • Urinary Care in Gravy;
    • Maine Coon Wet;
    • British Shorthair Wet; or
    • Persian Wet.

    Entry instructions

    You must, during the Competition Period:

    1. make a Qualifying Purchase from an Outlet and at the time of purchase, have your PETstock Rewards card scanned or provide your PETstock Rewards account details to the cashier,
    2. OR
    3. visit the PETstock NZ Website, log into your PETstock online account and make a Qualifying Purchase,

    to automatically receive one entry per Qualifying Purchase product.

    Entries will be recorded via the PETstock Rewards database and are deemed to be received at the time of receipt into the PETstock Rewards database.

    How many winners will there be and how will they be chosen?

    New Zealand
    There will be 14 New Zealand draws conducted, at the end of the Competition Period.  
    The draws will be held at 2pm (NZST) at Farrimond Ltd, Level 1, 5 Eglon Street, Parnell, AKL as follows:

    Draw Date

    Draw Period

    Number of Draws

    09/08/2022

    For entries received across each PETStock store and online purchases across the entire Promotion Period.
    There be will one (1) prize draw conducted for each stores’ total entries, across all 13 stores, with a total of thirteen (13) draws conducted.
    There will be one (1) prize draw conducted for all online entries.

    14

    The first valid entry drawn randomly from the entries received for each Store and online, will win a prize.
    The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

    What can I win?

    There is one prize per store to be won, across 13 stores, and one prize for all online entries.
    There are a total of 14 prizes to be won.  
    Each prize is a NZD500 PETstock Voucher.
    There is a limit of one prize per person.

    Total prize pool

    The total prize pool is NZD7,000

    How many times can I enter?

    You can enter multiple times.  Entries will be recorded via the PETstock Rewards database and you will automatically receive one entry per Qualifying Purchase product.  Each entry must be submitted separately in accordance with these Terms and Conditions.

    How and when will the winner/s be informed?

    Winners will be notified in writing by email within two business days of determination.
    Winners will also have their name and region of residence published on the Website on 29/08/2022 for a period of 28 days.

    Required Verification/
    Proof of Purchase

    If requested by the Promoter, you must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation required by the Promoter to verify your identity, age, eligibility to participate in the competition and claim a prize (if won), including compliance with these Terms and Conditions.
    If the items required by the Promoter are not received or an entrant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the relevant entry/ies will be deemed invalid.
    Entrants can only enter this competition using their own PETstock Rewards membership. Entrants who enter using multiple aliases will be disqualified.
    A prize will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction.

    Prize Terms

    The NZD$500 PETstock will adhere to the Terms outlined by PETstock found on their website https://www.petstock.co.nz/help/terms 

    Unclaimed prize/s

    Prize claim date: 5pm (NZDT) on 05/09/2022.
    Unclaimed prize determination: 2pm (NZDT) on 06/09/2022 at the same location as the original draws.
    If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prize/s.  Any winners will be notified in writing by email within two business days of determination and will have their name and region of residence published on the New Zealand Website on 26/09/2022.


    Collection and use of your personal information

    If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation.  You consent to the Promoter using your name and image in any promotional or advertising activity.
    All information entrants provide (“Personal Information”) will be used for the purpose of administering this competition and awarding the prizes, and PETstock may disclose entrants' Personal Information to the Promoter and the Prompter’s contractors and agents, including Farrimond Ltd Pty. to assist in conducting this competition draw, communicating with you, storing data or to hold and use for fraud and prevention purposes and as required, to regulatory authorities.
    When an entrant becomes a PETstock Rewards member, the Personal Information provided by the entrant will be entered into a database and used by PETstock, PETstock’s related entities and agencies engaged by PETstock, for PETstock’s current and future promotional and marketing purposes. PETstock’s Privacy Policy can be found at www.petstock.co.nz/privacy-policy. Should an entrant's Personal Information change, it is the entrant’s responsibility to update the details in their PETstock Rewards membership by following the links at www.petstock.co.nz/sign-in. If the Promoter is unable to contact an entrant due to incorrect Personal Information in their PETstock Rewards membership, the entry(s) submitted by the entrant will be deemed invalid.
    The Promoter’s Privacy Policy can be found at www.mars.com/privacy and includes information about:

    how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

    how to complain about a privacy breach and how the Promoter will deal with such a complaint.

    1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

    2. Entry

    3. Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.  If you return a Qualifying Purchase your entry may be deemed invalid at the Promoter's discretion (unless the product is defective).  The Promoter is not liable for any problems with communications networks.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

    4. Prizes

    5. Prize/s and all elements of prize/s must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods. Gift voucher terms, including expiry date can be found at www.petstock.co.nz/help/terms.

    6. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.
    7. General

    8. Any failure by you or to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

    9. If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

    10. You must not:

      1. tamper with the entry process;

      2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;

      3. act in a disruptive, annoying, threatening, abusive or harassing manner;

      4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

      5. breach any law; or

      6. behave in a way that is otherwise inappropriate.

    11. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

    12. If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.  In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

    13. Prizes cannot be transferred or exchanged nor redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is practical for it to do so, the Promoter will notify you of such changes.

    14. By entering, you request that your full address not be published.

    15. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

    16. The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice. 

    17. Liability

    18. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the NewZealand Consumer Guarantees Act 1993.

    19. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury(including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

    20. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant).  Unless otherwise specified, prize/s will only be delivered to addresses in New Zealand.

    21. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.

    PETstock Dear Santa Christmas Competition 2021

    Eligibility

    The PETstock Christmas 2021 Competition is open to New Zealand residents only aged 18 years and over excluding employees of PETstock and their families, or any other organisation or individual linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.

    How To Enter

    To enter the competition, participants must add a comment on the competition post listing or explaining the ‘good’ things their pet has done this year, and why their pet deserves a visit from Santa Claus. Captions must be fifty (50) words or less and cannot contain vulgar language, sexual innuendos, insinuate violence, or contain other offensive or discriminatory language.

    A maximum of one (1) entry per social channel, per person will be accepted.

    Promotional Period

    Promotion begins at 11:00am NZDT on 18/11/2021 and the total competition period closes at 9:00am NZDT on 02/12/2021.

    Prize Draw and Winner Determination

    Three winners will be selected based on a set judging criterion following the promotion period by 03/12/2021. PETstock’s decision is final, and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize.

    Three winners will be selected based on a set judging criterion following the promotion period by 03/12/2021. PETstock’s decision is final, and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize.

    The winners will be selected based on the creativity, relevancy, and humour/entertainment value of their caption.

    There are three prizes to be won.

    One Major Prize:

    • 1x PETstock gift card valued at $150
    • 2x Items from PETstock’s Christmas/Summer collection
    • 1x Mystery Gift

    Two runners up will receive a PETstock gift card valued at $25.

    Winner Notification and Prize Collection

    The winners will be contacted by message following the promotion period and will be notified via comment reply within five (5) days of the end of the total Promotional Period (no later than 3:00pm 09/12/2021). Arrangements will be made for the prize to be posted and emailed to the winners’ nominated postal and email address, from South Melbourne.

    General

    PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.

    The promoter is PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat Central, VIC, 3350

    The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.

    The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.

    If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.

    The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

    The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.

    The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.

    Please click here for details of PETstock’s privacy policy.

    Royal Canin & PETstock 2021 Voucher Competition

    Eligibility

    AU/NZ residents 18+ only who are/become a PETstock Rewards member. Between 12.01am (AEST) 1/5/21 & 11.59pm (AEST) 30/7/21 (AU) OR 12.01am (NZST) 1/6/21 - 11.59pm (NZST) 30/8/21 (NZ), buy participating Royal Canin pet products from a participating PETstock outlet & provide your PETstock rewards card/account details to cashier OR visit www.petstock.com.au or www.petstock.co.nz (as relevant to country of residence) & be logged into your PETstock online account at time of making purchase to get auto-entry into draw. 13 AU draws (1 per comp. week) 12pm (AEST)/2pm (NZST), Ll 534 Church Street, Cremorne VIC 3121: 6 on 16/6/21 & 7 on 04/8/21.13 NZ draws (I per comp. week): 6 on 15/7/21 & 7 on 3/9/21. 13 AU prizes: AUD1,OOO Visa Card & AUD1,OOO PETstock voucher. 13 NZ prizes: NZD500 PETstock voucher. Total AU prize pool AUD26,OOO. Total NZ prize pool NZD6,500. Max 1 prize per person (except in SA). Winners told by phone & writing. See websites for full conditions incl. privacy statement. Promoter: Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, L23, 727 Collins St, Docklands VIC 3008 & Royal Canin New Zealand Pty Ltd, Building 14, 666 Great South Rd, Ellerslie, Auckland 1051. Authorised under: ACT TP 21/00310, SA T21/276, NSW TP/00320.

    WINNER LIST:
    S. Bradbury
    B. Appleby
    T. Bowden
    V. Mcappion
    T. Barnard
    J. James
    J. Ramage

    Winter Apparel 2021 Competition

    1. The PETstock Winter 2021 Competition is open to New Zealand residents only aged 18 years and over excluding employees of PETstock and their families, or any other organisation or individual linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.
    2. To enter the competition via Instagram, entrants must post a photograph on their Instagram feed of them and their pet wearing matching outfits and use the hashtag #PETstockmatchymatchy. Pets must be wearing an item from PETstock’s Winter 2021 range. To be eligible to win, entrants must be following @petstock_nz on Instagram and have their profiles set to public.
    3. To enter the competition via Facebook entrants must like the competition post and upload their entry image to competition post to be an eligible participant.
    4. A maximum of 1 entry per promotion period per person will be accepted.
    5. Promotion begins at 9:00am NZST on 09/07/2021 and closes at 9am NZST on 09/08/2021.
    6. The winner will be selected based on a set judging criterion following the promotion period by 16/08/2021. PETstock’s decision is final, and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering the competition does not guarantee a prize.
    7. The winner will be selected based on the creativity, relevancy, and humour/entertainment value of their photograph and caption.
    8. There is one prize to be won. The winner will receive a $200 voucher (PETstock Gift Card). Voucher can be redeemed in-store or online at PETstock.
    9. The winner will be contacted by message following the promotion period and will be notified via email within 5 days of the end of the total Promotional Period (no later than 3pm NZST 27/08/2021. Arrangements will be made for the prize to be posted and emailed to the winners’ nominated postal and email address, from South Melbourne.
    10. The winner will be contacted by message following the promotion period and will be notified via email within 5 days of the end of the total Promotional Period (no later than 3pm NZST 27/08/2021. Arrangements will be made for the prize to be posted and emailed to the winners’ nominated postal and email address, from South Melbourne.
    11. PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
    12. The promoter is PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat Central, VIC, 3350.
    13. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
    14. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
    15. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
    16. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    17. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
    18. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    19. Please click here for details of PETstock's privacy policy.

    PETstock Summer Lovin' Competition

    1. The PETstock Summer Lovin’ Competition is open to New Zealand residents only aged 18 years and over excluding employees of PETstock and their families, or any other organisation linked to the competition in any way. By entering the Competition, you are agreeing to these terms and conditions.
    2. To enter, entrants must upload an image or video to the Facebook competition post, depicting their dog enjoying summer.
    3. A maximum of 1 entry per promotion period per person will be accepted.
    4. Promotion begins at 1pm NZDT on 15/02/2021 and closes at 9am NZDT on 01/03/2021.
    5. Five winners will be selected based on a set judging criteria following the promotion period by 04/03/2020. PETstock’s decision is final and no discussions will be entered into regarding the entries in the competition or the winner. The Promotion is a game of skill and entering competition does not guarantee a prize.
    6. Entering via Facebook will require users to upload a photo of their dog enjoying summer to the competition post. All entry accounts/profiles must also be set to public, with the ability to private message.
    7. Entering via Facebook will require users to upload a photo of their dog enjoying summer to the competition post. All entry accounts/profiles must also be set to public, with the ability to private message
    8. There are 5 prizes to be won. Each winner will receive a pack that includes: EzyDog Boogie Board, EzyDog Cooler Bag, WOOF Dog Bites Chicken, WOOF Dog Bites Lamb, Beco Dolphin Toy, PETstock Tennis Ball Medium and a Lexi & Me Cooling Mat to the value of $150 per pack, with the total prize value of $750.
    9. The winners will be contacted by message following the promotion period and will be notified via Facebook within 5 days of the end of the total Promotional Period (no later than 3pm NZDT 06/03/2021. Arrangements will be made for the prize to be posted and emailed to the winners’ nominated postal and email address, from PETstock Support Office, Ponsoby, NZ.
    10. PETstock accepts no responsibility for late, incomplete, incorrectly submitted, corrupt or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
    11. The promoter is PETstock Pty Ltd (ABN 80 098 394 588) of 121 Lydiard Street North, Ballarat Central, VIC, 3350
    12. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
    13. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a) fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; b) tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c) submits an entry which in the Promoter’s opinion is not in accordance with these terms and conditions; d) acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e) engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.
    14. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.
    15. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
    16. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.
    17. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion.
    18. Please click here for details of PETstock’s privacy policy.

    Black Hawk Summer Competition

    1. Information on how to enter the Black Hawk Summer Competition (the “Promotion”), all entry instructions, advertising material and a description of the prizes that may be won in the Promotion form part of these Terms & Conditions of Entry. Participation in the Promotion constitutes acknowledgement and acceptance of these Terms & Conditions of Entry. Entries not complying with these Terms & Conditions of Entry are ineligible and the Promoter reserves its absolute right to disqualify any Entrant from the Promotion if any entries do not comply with these Terms & Conditions of Entry.
    2. Definitions within this Promotion:
      Prize - has the meaning given in paragraph 13 below.
      Promotion - means the Black Hawk Summer Competition, governed by these Terms & Conditions of Entry. Promoter - means PETstock New Zealand, 9 Rose Road, Ponsonby 1021.
      Promotional Period - means 00:01 NZDT Monday 1 January 2021 to 23:59 NZDT Tuesday 31 January 2021. Eligible Entrant - means individuals who: a) are New Zealand residents over the age of 18 years; b) is a PETstock Rewards member; and c) are not employees (or immediate family of such employees) of the Promoter, or any of its related corporations or any of the agencies associated with the Promotion (including suppliers of the prize); and c) are registered Instagram users and enter into this Promotion in accordance with these Terms and Conditions. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (including adopted children), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step- sister or first cousin.
    3. The Promotion commences and ends as specified in the definition of Promotional Period.
    4. Entry into the Promotion is free. Any costs associated with entering the Promotion including associated internet or mobile phone charges are not the responsibility of the Promoter.
    5. All prices stated are in New Zealand dollars, represent the recommended retail price (“RRP”) and include GST. All references to times and dates are to times and dates in Wellington, which are New Zealand Daylight Time (NZDT). All times are stated using the 24-hour clock.
    6. To receive an automatic entry into the draw, individuals must purchase an Eligible Product from https://www.petstock.com.co.nz using their PETstock Rewards account during the Promotional Period (“Qualifying Purchase”). Eligible products are any of the following bags of dry pet food: Black Hawk dry dog food (3-20kg); Black Hawk grain-free dog food (2.5-15kg); Black Hawk dry cat food (1.5-8kg); and Black Hawk grain-free cat food (1.2-6kg) (each an “Eligible Product”). For clarify, individuals will receive one (1) automatic entry into the draw for each Qualifying Purchase transaction.
    7. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Purchase transaction regardless of how many Eligible Products in excess of one (1) are purchased in that transaction; and (b) each entry must be submitted separately and in accordance with entry requirements.
    8. The Promotion is a game of chance.
    9. No responsibility will be taken by the Promoter for any ineligible, indecipherable, incomplete or lost entries or entries submitted or received by the Promoter after the closing date. Entries that do not comply with these terms and conditions are incomplete, or submitted or received by the Promoter after the closing date will be declared void.
    10. The draw will take place at 10:00am NZDT on Wednesday 10 February 2021 at PETstock Support Office, 9 Rose Road, Ponsonby 1021. The Promoter may draw additional entries and record them in order in case an invalid or ineligible entrant is drawn.
    11. The prize winners will be notified via phone and email within two (2) business days of the draw. The prize winners will also be announced on the PETstock website at https://www.petstock.co.nz/ from 10 February 2021.
    12. If any drawn entry is invalid, that entry will be discarded, and the prize will be awarded to another entrant in accordance with clause 10.
    13. There are eleven (11) prizes to be won. All valid entries drawn will each win a Black Hawk Summer Competition prize valued at $119.99, prize consists of a Black Hawk Cricket Cooler.
    14. Prize values are accurate as at Wednesday 16 December 2020. The Promoter accepts no responsibility for any change in prize value between now and when the prize is sent to the winner. The winner is not entitled to receive any money from any party if there is a difference between the maximum prize value and the actual prize value at the time of the draw.
    15. Prizes will be available for pickup by customer at local PETstock store from 11 February 2021.
    16. Total prize pool value is $1319.89. Prizes are not transferable or exchangeable and cannot be redeemed for cash.
    17. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize) at/by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
    18. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
    19. A draw for any unclaimed prizes may take place on 10 March 2021 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by phone and email within two (2) business days of the draw and their names will be published at https://www.petstock.co.nz/ from 3 March 2021.
    20. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
    21. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
    22. Any cost associated with accessing the PETstock website is the entrant’s responsibility and is dependent on the Internet service provider used.
    23. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
    24. The Promoter accepts no responsibility for any tax implications that may arise from winning of the Prize. Independent financial advice should be sought.
    25. The Promoter may, at its absolute discretion, disqualify any Eligible Entrant and declare any or all entries made by an Entrant invalid if Entrant/s:
      1. Tamper with the entry process, including use of any automated entry software or any other mechanical or electronic means that permit the Entrant to automatically enter repeatedly; or
      2. Tampers with the operation of the Promotion or web site or found to be using multiple aliases, household addresses or email addresses; or
      3. Acts in a disruptive manner; or
      4. Fails to establish their entitlement to enter the Promotion to the Promoter’s reasonable satisfaction; or
      5. Fails to produce items as required or produces items that, in the Promoters opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way; or
      6. Deems to be offensive, inappropriate, defamatory or otherwise not in keeping with the spirit of the competition; or
      7. Acts in violation of these Terms & Conditions of Entry. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
    26. The Promoter and its agencies and companies associated with this Promotion will not be liable for any loss (including but not limited to indirect or consequential loss), damage or personal injury which is suffered or sustained (including without limitation to that caused by any person's negligence) relating to the Promotion or the awarding or taking of the prizes except for any liability which cannot be excluded by law (in which case liability is limited to the minimum amount allowable by law).
    27. Certain legislation may imply warranties or conditions or impose other obligations including statutory consumer guarantees which cannot be excluded, restricted or modified except to a limit extent. To the extent permitted by law, the Promoter excludes all guarantees, warranties, conditions or other terms that apply under or are implied by statute, common law or trade custom or usage.
    28. If in the conduct of this Promotion the Promoter is liable for a breach of any guarantee, warranty, condition or other term that applies under the New Zealand Consumer Law or is implied by any other commonwealth, state or territory law that cannot be excluded, the Promoter's liability under that legislation is limited, to the extent permitted by law, to the cost of replacement of any benefit or prize won.
    29. If for any reason this Promotion is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to any written direction given by regulatory authorities.
    30. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to seek damages to the fullest extent permitted by law.
    31. The Promoter may use any personal information that the entrant has provided for the purpose of running the Promotion, awarding prizes and to send communications to you about Masterpet products and services (including BlackHawk brand) that may interest. If the personal information requested is not provided, the entrant cannot participate in the Promotion and is deemed ineligible. The Promoter may, in the event the Eligible Entrant is a winner, publish or cause to be published the winner's name and locality in any media, as required under the applicable State or Territory legislation. For these purposes the Promoter may publish the winner's full name and state. The Promoter may disclose the information for those purposes to its related bodies corporate and contractors. The Promoter is bound by the National Privacy Principles contained in the Privacy Act (Cth) 1988. A copy of the Promoter's privacy policy can be viewed at https://blackhawkpetcare.com/au/privacy-policy/
    32. To request access to, or to update, personal information the Promoter holds about them, Eligible Entrants can contact the Promoter in writing at Masterpet, 143 Hutt Park Road, Gracefield, Lower Hutt 5010.
    33. In the event there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final, and no correspondence will be entered into.
    34. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Entrants understand that they are providing their information to the Promoter and not to Facebook. Any questions, comments or complaints regarding the promotion must be directed to Masterpet New Zealand Pty Ltd, not to Facebook. The information you provide will only be used in the ways outlined in these Terms and Conditions.

    20% Off Premium Dog and Cat Food Coupon

    20% off is only available on Premium Dog and Premium Cat food ranges. Limited use of one transaction per member. Not to be used in conjunction with any other offer. Only valid for new and existing PETstock Rewards members. Offer valid until 31/04/2021.